E.Styrenics has developed and implemented a quality management system (QMS), which uses ISO 9001:2015 as a framework that allows our organization to document and improve our practices in order to better satisfy the needs and expectations of our customers, stakeholders and interested parties.
Egyptian Styrene and Polystyrene Production Company (E.Styrenics), proudly pronounces its Management and Employees commitment to understand, meet and, when possible, exceed our Customer’s Requirements to get their satisfaction through the continuous improvement of our processes. We are dedicated to delivering defect-free very high quality product on-time at the most competitive possible price.
This policy is endorsed, signed by E.Styrenics Chairman and Managing Director and it supports E.Styrenics strategic direction to achieve the main 4 strategic goals mentioned in the company’s strategic plan and made known to all employees of E.Styrenics by prominent display on the company notice board, by posting on the network shared folder and by emphasis during internal training programs.
This statement reflects E.Styrenics commitment to serving the needs of its customers. The policies contained in this manual serve to instruct and guide associates whose actions affect product quality and to inform the organization’s customers of the controls that are implemented to assure product quality.
In support of this policy, each associate is empowered to take action necessary to ensure that customer requirements are met. This may include stopping production until quality issues are resolved. It is also the responsibility of each associate to adhere to the requirements of this quality management system and, when possible, suggest improvements.
To confirm the effectiveness of the quality management system, E.Styrenics has developed quality objectives. Specific targets will be defined, documented and communicated by management. By monitoring the company’s performance toward attaining these targets, management can determine the effectiveness of this quality management system.